Privacy Notice

This privacy notice explains how Sweet Eagle Bakery processes personal data when you use eaglesuggestionmustard.cv, contact us, or place bakery-related requests. It follows the data lifecycle from collection through use, sharing, retention, and deletion, and it applies to our website and related service interactions in San Pedro de Macorís.

Policy guidance

This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Data handling overview

How information is collected and how cookies are used

This section outlines the categories of personal information we may process, where that information comes from, the types of cookies used on the site, and the controls available to you.

Collected data

Data We Collect

Depending on how you use the site, we may process your name, email address, phone number if you provide it, inquiry message, order specifications, event date or collection preferences, and allergen information you choose to share. We also process limited technical data such as server request metadata and browser or device information to keep the website working and secure.

We collect only the data needed to handle inquiries, orders, and site operation.

Data sources

How We Receive Data

We receive personal data when you submit a contact form, send an email, call us, place an order, or provide details at the bakery counter. Technical data is generated automatically when you visit the website or use its functions. If you choose to include allergen details or other order notes, we process that information as part of your request.

Most information comes directly from forms, messages, and order-related interactions.

Cookie types

Cookie Types

Confirmed cookie uses are limited to essential site operation and saving privacy preferences. We do not confirm analytics or marketing cookies as active on this site. Any cookie that is not strictly necessary is treated as optional unless and until it is clearly described to you.

Only essential and preference-related cookies are confirmed for this website.

Cookie controls

Cookie Controls

We use cookies or similar tools only for essential site operation and to remember privacy preferences. You can manage cookies through your browser settings, and you may also clear stored preferences from your device. Disabling essential cookies may affect basic site functions.

Cookie controls are limited to the settings we use for essential operation and preferences.

Why We Use Data

We use personal data to answer inquiries, review order details, confirm collection or delivery preferences, manage production scheduling, and communicate about the requested service. We also use data to operate the website, maintain security, troubleshoot technical issues, and keep records needed for business administration. Where allergen information is provided, it is used only to handle the specific order and to support current communication about that order.

Each processing step is tied to a specific bakery or website function.

Service Providers and Operational Sharing

We may share data with service providers that support website delivery, message handling, technical maintenance, or other operational tasks carried out on our behalf. These parties are expected to use the information only for the assigned function and to handle it under appropriate confidentiality and security obligations. We do not state that analytics or advertising partners are active unless separately disclosed.

Operational sharing is limited to service providers that help us run the website and handle requests.

Legal Disclosure

We may disclose personal data when required by law, court order, or a lawful request from public authorities. We may also share information where needed to protect our rights, investigate misuse of the website, or address security issues. Any disclosure is limited to the information reasonably necessary for that purpose.

Disclosure is limited to what is necessary for compliance or protection of legitimate interests.

User Rights

Your Privacy Rights

You may ask us to confirm whether we hold your personal data, correct inaccurate details, delete information that is no longer needed, or object to processing in limited situations. You may also request a copy of the data you provided or ask us to limit use where the law allows. Some requests may be restricted if we must keep information for legal, security, or recordkeeping reasons.

Available rights depend on the nature of the data and the legal basis for processing.

Requests

How to Make a Request

To review a request, we may ask for enough information to confirm your identity and locate the relevant records. We then assess the request, explain any limitations, and respond through the same service channels used for the original contact where practical. If a request cannot be fully granted, we will explain the reason in general terms.

We may need to verify identity before acting on a request.

Data Retention

Retention and Deletion

We retain personal data for the period needed to respond to inquiries, manage orders, confirm collection or delivery details, maintain business records, and meet legal or accounting obligations. When data is no longer needed for those purposes, we delete it or anonymize it where appropriate. If a request is not completed, we keep the related information only as long as needed to close the matter or resolve a dispute.

Data is kept only for as long as needed for the relevant request, record, or legal purpose.

Policy Updates

If we make material changes, we will revise this page so the current version remains available on the website. Where a change affects how we collect or use personal data, we may also provide a separate notice through the usual service channels. The updated notice applies from the date it is published unless a later effective date is stated.

We review this notice when our practices change or when legal requirements call for an update.

Email contact

help@eaglesuggestionmustard.cv

Telephone contact

+1 809-400-9546

Postal address

Avenida General Cabral San Pedro de Macorís, San Pedro de Macorís

General privacy contact

Use the contact details below for privacy questions, requests, or clarifications about this notice.